Cancellation Policy & Cancellation Form

Consumers are entitled to a right of withdrawal under the following conditions, whereby a “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity:

A. Withdrawal Policy

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Right of Withdrawal

: You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.

To exercise your right of withdrawal, you must notify us (VITAFORM GmbH & Co. KG, Remontedepot, 72535 Heroldstatt-Breithülen, Germany, Tel.: +49 (0) 7333 925799-0, Fax: +49 (0) 7333 925799-90, Email: beratung@vitaform.com) by means of a clear statement (e.g., a letter sent by mail, fax, or email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you mail the goods before the fourteen-day period expires.

We will cover the costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to inspect their condition, characteristics, and functionality.

Exclusion or Early Termination of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs.

Linked/Financed Transactions

If you finance this contract through a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly the case if we are also your lender or if your lender relies on our involvement for the financing. If we have already received the loan when the revocation takes effect or when the goods are returned, your lender shall assume our rights and obligations in relation to you with regard to the legal consequences of the revocation or return. from the financed contract. The latter does not apply if the subject matter of this contract is the purchase of financial instruments (e.g., securities, foreign currency, or derivatives). If you wish to avoid a contractual obligation as much as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal for that as well.

General Information

1) Please avoid damaging or soiling the goods. Please return the goods to us in their original packaging, including all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against damage during transport by using suitable packaging.
2) Please do not return the goods to us with shipping charges due.
3) Please note that the aforementioned points 1–2 are not prerequisites for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and return it.

To

VITAFORM GmbH & Co. KG
Remontedepot
72535 Heroldstatt-Breithülen
Germany
Fax: +49 (0) 7333 925799-90
Email: beratung@vitaform.com

I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only if submitting on paper)

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Date

(*) Delete as appropriate